Cookie Policy

Last updated: July 24, 2026

This Cookie Policy explains how LoftCue uses cookies and similar technologies when you access or use the LoftCue website, applications, products, and related services collectively referred to as the “Service.”

This Cookie Policy should be read together with the LoftCue Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website or use an online service.

Cookies allow websites and applications to recognize a device, remember preferences, maintain authenticated sessions, provide security features, understand how users interact with a service, and support other operational functions.

LoftCue may also use technologies that perform similar functions, including:

• local storage;
• session storage;
• software development kits;
• tracking pixels;
• tags;
• scripts;
• device identifiers;
• similar browser or application storage technologies.

References to “cookies” in this Policy include these similar technologies where applicable.

2. How LoftCue Uses Cookies

LoftCue may use cookies to:

• operate and secure the Service;
• authenticate users and maintain login sessions;
• remember user preferences and settings;
• prevent fraud, abuse, and unauthorized access;
• maintain the stability and performance of the Service;
• understand how users interact with the Service;
• diagnose technical problems;
• improve features, usability, and performance;
• measure the effectiveness of communications or marketing activities;
• comply with applicable legal and regulatory requirements.

The cookies used by LoftCue may be session cookies or persistent cookies.

Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device until they expire, are replaced, or are deleted through your browser or device settings.

3. Categories of Cookies

LoftCue may use the following categories of cookies.

3.1 Strictly Necessary Cookies

Strictly necessary cookies are required for the Service to function properly and securely.

These cookies may be used to:

• create and maintain user sessions;
• authenticate users;
• protect accounts and forms;
• prevent unauthorized access;
• detect fraud, abuse, or suspicious activity;
• remember cookie consent preferences;
• process requests initiated by the user;
• provide core application functionality;
• maintain network and infrastructure security;
• distribute traffic and ensure service availability.

Strictly necessary cookies cannot normally be disabled through the LoftCue cookie preference interface because the Service may not function correctly without them.

Users may still block these cookies through their browser settings. However, doing so may prevent some or all parts of the Service from working.

3.2 Functional Cookies

Functional cookies allow LoftCue to remember choices and provide enhanced or personalized functionality.

These cookies may remember:

• language preferences;
• interface settings;
• display preferences;
• previously selected options;
• regional settings;
• accessibility preferences.

Depending on applicable law and the specific purpose of the cookie, LoftCue may request consent before using functional cookies that are not strictly necessary.

Disabling functional cookies may result in certain preferences being lost or some features working differently.

3.3 Analytics and Performance Cookies

Analytics and performance cookies help LoftCue understand how users access and interact with the Service.

These cookies may collect information about:

• pages and screens viewed;
• features used;
• buttons or links selected;
• time spent within the Service;
• navigation paths;
• browser and device types;
• approximate geographic region;
• referring websites or sources;
• errors, crashes, and performance issues;
• general usage patterns.

LoftCue uses this information to measure performance, identify problems, understand user behavior, and improve the Service.

Analytics and performance cookies that are not strictly necessary are disabled until the user provides consent where consent is required.

Where possible, analytics information may be aggregated, pseudonymized, or otherwise processed in a manner intended to reduce the ability to directly identify individual users.

3.4 Marketing and Advertising Cookies

Marketing and advertising cookies may be used to measure campaigns, understand how users arrive at the Service, limit repeated advertising, or provide content that may be more relevant to users.

These cookies may be used to:

• attribute visits or registrations to marketing campaigns;
• measure advertising performance;
• build aggregated audience reports;
• understand interactions with promotional content;
• limit how often an advertisement is displayed;
• support retargeting or similar advertising activities.

Marketing and advertising cookies are disabled until the user provides consent where consent is required.

LoftCue may not use marketing or advertising cookies at all times. The presence of this section does not necessarily mean that every described technology is currently active.

4. First-Party and Third-Party Cookies

First-party cookies are placed directly by LoftCue or on behalf of LoftCue through the Service.

Third-party cookies are placed or accessed by external service providers whose technologies are integrated into the Service.

Third-party providers may assist LoftCue with:

• authentication;
• infrastructure and content delivery;
• fraud prevention and security;
• analytics;
• error monitoring;
• payment processing;
• customer support;
• communications;
• marketing measurement;
• embedded content.

Third-party providers may process information in accordance with their own terms and privacy policies. LoftCue does not control how third parties operate cookies outside the Service.

Where required, optional third-party cookies will not be activated until the user provides the relevant consent.

5. Information Collected Through Cookies

Depending on the cookie and the way the Service is used, cookies may collect or generate information such as:

• IP address;
• device identifiers;
• browser type and version;
• operating system;
• device type;
• language;
• time zone;
• approximate location derived from an IP address;
• session identifiers;
• account or organization identifiers;
• authentication status;
• pages, features, and content accessed;
• dates and times of access;
• referring URLs;
• interaction and navigation information;
• diagnostic and performance information;
• cookie consent preferences.

Some of this information may qualify as personal data or personal information under applicable privacy laws.

LoftCue handles information collected through cookies in accordance with the LoftCue Privacy Policy.

6. Cookie Consent

When you first access the Service, LoftCue may display a cookie consent banner or preference interface.

Depending on the options available, you may be able to:

• accept all cookies;
• reject optional cookies;
• select specific cookie categories;
• save customized cookie preferences.

Strictly necessary cookies may be used regardless of your selection because they are required to provide, secure, or maintain the Service.

Optional cookies will be used only in accordance with your consent where consent is legally required.

Your consent preferences may be stored on your device so that LoftCue can remember your selection.

LoftCue may ask you to provide consent again if:

• your consent preference expires;
• LoftCue materially changes the cookies or purposes described in this Policy;
• the version of the consent configuration changes;
• applicable law requires consent to be renewed;
• LoftCue cannot retrieve your previous preference.

7. Changing or Withdrawing Consent

You may change or withdraw your consent for optional cookies at any time.

You can do this by opening the Cookie Settings interface available through the Service.

Withdrawing consent does not affect the lawfulness of processing performed before consent was withdrawn.

After you withdraw consent, LoftCue will stop activating the relevant optional cookies on future page loads or sessions. Some cookies that were previously stored on your device may remain until they expire or are manually deleted.

You may delete existing cookies through your browser or device settings.

8. Browser and Device Controls

Most browsers allow you to review, block, or delete cookies through their settings.

Depending on your browser, you may be able to:

• view stored cookies;
• delete individual cookies;
• delete all cookies;
• block cookies from specific websites;
• block third-party cookies;
• block all cookies;
• configure automatic deletion when the browser closes.

Blocking or deleting strictly necessary cookies may prevent you from:

• signing in;
• maintaining an active session;
• saving preferences;
• accessing protected features;
• completing certain actions;
• using some or all parts of the Service.

Browser settings are controlled by the browser provider, not by LoftCue. The available controls and their operation may vary by browser and device.

9. Do Not Track and Similar Signals

Some browsers and devices provide “Do Not Track,” Global Privacy Control, or similar preference signals.

There is not always a uniform technical or legal standard for how every service must respond to every signal.

Where required by applicable law and where technically supported, LoftCue may recognize and process applicable browser-based privacy preference signals.

You may also manage your preferences directly through the LoftCue Cookie Settings interface.

10. Cookie Retention

Cookies may remain on your device for different periods depending on their purpose.

LoftCue may use:

• session cookies that expire when the browser session ends;
• short-term cookies that expire after several hours or days;
• persistent cookies that remain for several months;
• consent records that may remain for up to 12 months or another period permitted by applicable law.

LoftCue aims to retain cookies only for as long as reasonably necessary for the purposes described in this Policy.

Third-party cookies may have retention periods determined by the relevant third-party provider.

Where available, more specific information about individual cookies, providers, purposes, and retention periods may be displayed in the LoftCue Cookie Settings interface.

11. International Processing

Some providers supporting the Service may process cookie-related information in countries other than the country in which you are located.

Where required by applicable law, LoftCue uses appropriate contractual, organizational, and technical measures to protect personal data transferred internationally.

Additional information about international data transfers may be provided in the LoftCue Privacy Policy.

12. Updates to This Cookie Policy

LoftCue may update this Cookie Policy from time to time to reflect:

• changes to the Service;
• changes to cookies or similar technologies;
• changes to service providers;
• changes to legal or regulatory requirements;
• changes to LoftCue’s privacy and security practices.

When this Policy is updated, the revised version will be published through the Service and the “Last updated” date will be changed.

Where required, LoftCue may provide an additional notice or request renewed consent.

You should review this Cookie Policy periodically to remain informed about how LoftCue uses cookies.

13. Contact

Questions, concerns, or requests relating to this Cookie Policy or the use of cookies may be submitted through the support or contact channel made available within the Service.